Managing the Stop List

Stop List module can help you to protect your store from an external attack involving usage of stolen credit cards. It allows you to create a list of IP addresses supposedly used by holders of stolen credit cards. Customers using IP addresses stored in the Stop List are blocked on the Checkout page.

Note. Stop List module can be enabled via the 'Modules' section of the admin interface.

To access the 'Stop list' section, click on Stop list in the Management menu.

Before you enter any IP addresses to the Stop list, it is empty.

Picture 1: Stop list (empty).

To add a new IP address to the list, click on Add IP address in the section menu. The 'Add IP address' form will appear.

Picture 2: Add IP address form.

 

Enter the necessary IP address into the provided form. Click on Add. The new IP address will appear in the Stop list.

Picture 3: Stop list.

From now on, access to checkout from this IP addresses is denied. The REASON column displays the reason why this address was included into the Stop list. The DATE column shows when the address was included into the Stop list. More IP addresses can be added to the list at any time.

To delete an IP address from the list, select the check box next to it and click on Delete selected. You can select or unselect all the check boxes by clicking on the Check all / Uncheck all links.

 

 If Antifraud module is activated, DETAILS column appears in the 'Stop list' form.

Picture 4: Details column.

Clicking the '>>' link in the DETAILS column opens a new window containing the 'Lookup address'  dialog that allows you to find out information about the IP address (City, State, Country, Postal code) from Antifraud service.

 

Picture 5: Lookup address dialog.

The 'City', 'State', 'Country' and 'Zip/Postal code' fields in the 'Lookup address' dialog show you the company address set under General settings/Company options. If necessary, you can enter a different address into these fields (for example, the address provided by the customer as his billing address).

The 'IP' field shows the IP address of your customer. Clicking on the Lookup address button allows you to get Antifraud service to find out the factual location of this IP address. The customer's address received from Antifraud service appears below the 'IP' field.

Picture 6: IP address location has been found out.

Clicking on Measure distance allows you to get information about the  distance between the location of the IP address of your customer and your company address (or any other known address, specified in the right side of the form).

Picture 7: Distance between the IP address location and your company address has been measured.

 

 

Related topics:

Selecting Modules

Antifraud module